About the service
Held at our hub at 62 Summer Street in Aberdeen, Resettlement Workers are on hand to provide support with a wide variety of issues that can impact on an individual accessing or sustaining permanent accommodation.
The service provides:
- Specialist advice with the support to address identified needs
- Support to those who present in crisis with multiple and varying needs
- Help to identify and access to the services individuals are entitled to
Who we help
The service is available to people aged 16 years old and over who are:
- At risk of homelessness
- Having difficulties in accessing benefits
- Vulnerable or at risk
- Struggling financially
How we help
Advice and support is offered in various forms and can include:
- Advice on homelessness issues, housing and benefits
- Assistance with formal appeals
- Guidance on job applications
- Advocacy and support
- Referrals to other agencies
- Referrals to our Street Alternatives service, providing hot meals and access to shower and laundry facilities.
- Food parcels and access to clothing and toiletries
- Access to computers, the internet and printing
- Support to access furniture
- Mailbox service for those with no fixed address
How to access the service
No appointments are necessary, see opening times on this page.
The Drop-In service works on a first-come-first-served basis. At times, due to high demand, there may be a wait to be seen. Tea and coffee facilities are available.